Technical Trouble Shooting

Solve Technical and Complex Problems using Critical Thinking and Collaboration skills.

Critical Thinking Skill to analyze technical and complex problems. Find the technical cause as well as root cause of problems, and create solutions that work

technical-trouble-shooting

Business Problem Solving & Decision Making

  • Root Cause Analysis
  • Solve Problems
  • Create Solutions
  • Avoid Risk
  • Prioritize Problems

Who – Business Managers and Leaders

Training
  • Method: Blended
  • Self paced Learning: ? hours
  • a KEPNERandFOURIE product
Certification

Information Technology Root Cause Analysis

  • Solve Incidents
  • Root Cause Analysis
  • Create Solutions
  • Prioritize Problems

Who – IT Professionals, Managers and Leaders

Training
  • Method: Blended
  • Self paced Learning: ? hours
  • a KEPNERandFOURIE product
Certification